WELCOME TO AZUKA
SIMPLIFYING BUSINESS INTELLIGENCE
Azuka was born out of 25 years’ worth of passion and experience in both the Business (Retail, Financial, Telecoms) and Contact Centre world. With the constantly evolving Data Analytics and Digital Channel Communications space, the time was ripe for the birth of Azuka. Based on a wealth of knowledge covering multiple industries, we have identified a suite of products that cover a number of areas where businesses are “feeling pain” in the Business Analytics, Digital Channel Communications and Human Asset Management environments. Our solutions are there to assist our Clients and ensure that they remain at the forefront of their industries, Azuka has the ability to provide Innovative and Cost effective Platforms:
SIMPLIFYING BUSINESS INTELLIGENCE FOR COMPLEX DATA
Learn how Sisense can enable you to easily transform your complex data into real business insights in just minutes with fast data preparation, advanced analytics and design.
OMNI CHANNEL COMMUNICATIONS PLATFORM
A central point of contact for clients and staff, replacing traditional communication methods, emanating from multiple social media platforms and short text messages.
COMPLETE, CLOUD BASED CONTACT CENTRE APPLICATION
Complete inbound & outbound functionality with ease-of-use & the ability to administer all aspects of the Contact Centre & PABX system from a single front-end application.
COMPREHENSIVE WEB-BASED HUMAN RESOURCES APPLICATION
Smartz Human Asset Management empowers your business with all the required tools to proactively control the business processes related to human asset management.
BUSINESS INTELLIGENCE FOR COMPLEX DATA
Within the last 8 years Data analytics has become the main tool for Business. Without quick access to information, businesses have difficulties making proper decisions, which in a depressed economic climate has become even more critical. Within our group of companies, data analytics has become more critical part of our business and the business of our clients.
Azuka has got exclusive access to a Global Leading product, Sisense, voted by Gartner as one of the fastest growing products in the BI space in 2017. Azuka consists of a group of Business Analysis’s and Data Scientists that are passionate about data and have core competencies in Retail, Banking, Telecoms and financial markets.
Analytics for Complex Data
Learn how Sisense enables you to easily transform complex data into real business insights in just minutes with fast data preparation, advanced analytics and intuitive design. See how simple it can be:
Prepare big and disparate datasets for analysis
Join tables from multiple data sources
Build dashboards with rich visualizations
Automate manual reporting tasks
Share interactive dashboards
Smartz Chat facilitates bulk communications at reduced costs and empowers users to have a consolidated view of outstanding communications whilst ensuring that messages are not lost. It’s a solution that allows for two way communications as an alternative to traditional methods. Ultimately, the objective is to engage with clients in their preferred method of communications. Smartz Chat is embracing the meteoric rise in social media as a communications tool in an ever changing society.
Smartz Contact Suite
Smartz Contact Suite is a complete, Cloud based, contact centre application providing complete Inbound and Outbound functionality, along with ease-of-use and the ability for staff to administer all aspects of the Contact Centre and PABX system from a single front-end application. The design of the system is aimed at reducing the technical staff required to run your Contact Centre whilst increasing the efficiency and productivity of your Agents, by allowing Managers to focus on the core business.
Smartz Human Asset Management
Smartz Human Asset Management (HAM) is a comprehensive web-based application encompassing the entire management of Human Assets in a company. This solution empowers your business with all the required tools to proactively control your Human Asset processes. Smartz HAM is entirely unique because of its core HR, Quality Assessment, Staff Survey and e-Learning modules.